| Achieving company excellence depends on many things, but it all boils down to one undeniable truth: your success is limited by your leaders' and employees' beliefs about the business. How they think results in the decisions they make, results in what they do, results in the success of the business.
Don't be fooled by training programs promising to change employees' behavior, if they don't start with how employees think. Changing behavior without changing thought is short-lived and requires high maintenance. You don't have that kind of time. Wright Minded programs do what they say: they help people think more clearly and judge more accurately. Select from customized programs listed below to give your business a real competitive advantage.
Business Programs Include:- The Right Solution (managers/supervisors)
Learn to accurately and permanently diagnose and resolve employee and team performance problems.
- The Spirit of Ownership (work teams)
Develop employees who make decisions and work as if they own the company. Create a consistent and dedicated workforce.
- The Diamond Series (management teams)
Build a strong and amazingly effective management team by elevating your team's capacity for self-direction and interpersonal savvy.
- Customized Programs
Programs and events can be custom designed to focus on your specific outcomes and business particulars.
- Karen's Professional Certifications
Training vendor credentials and specialized expertise.
The Right Solution (managers/supervisors) Employee performance
which doesn't measure up costs businesses millions of dollars every year, not to mention lost opportunities for growth and profit which in turn equates to deflation of the business owner's savings accounts. But, it's tricky to accurately diagnose exactly what the problem is and how to successfully resolve it. Too often our best efforts don't fix anything.
When companies spend an average of three-times an employee's total yearly compensation to replace them, it becomes clear that effectively diagnosing and resolving productivity gaps is cost effective.
Based on the work of human performance experts Robert Mager and Peter Pipe, The Right Solution will train your managers to recognize the three tracks of diagnosing performance problems and their most effective solutions. Easy to use, it will become an indispensable tool in your managerial responsibilities. Implementation Options: - Half day
develops understanding of concepts
- One day allows hands-on analysis of specific performance issues
Cost: Subject to implementation option and number of registrants Contact me to discuss your options | back to top | The Spirit of Ownership (work teams) Measurably, employees who feel personally responsible for their company's success, make wiser decisions, eliminate unnecessary costs, and create superb customer relations. But, employees aren't always well-informed about the very business they work for. Commitment and
participation is often minimal. That tragedy can be easily remedied.
The Spirit of Ownership is custom-designed for your employees and your business. This six-part program gives employees, team leaders, or managers proven actions to: - Align their work to the company's larger purpose
- Develop goals and plans to support the company's mission
- Know and support the chosen business strategy
-
Represent the company's best face to the customer
- Know and understand the company's customers and markets
- Make more effective decisions and maximize their contributions
This workshop is developed in conjunction with your management, so every aspect of the experience is relevant and current. Participants will develop definitive ways they can contribute to the success of each aspect of your business.
Expect a quantum leap in your staff's innovation and dedication as they think and act like co-owners in the business. Implementation Options:- One Day: develops understanding of concepts and some analysis - requires significant internal follow-up
- 1.5 Days: allows sufficient time to develop individual or group plans
Cost: Subject to implementation option and number of registrants Contact me to discuss your options | back to top | The Diamond Series (management teams) Leadership is more than managing countless crises everyday. Effective and rewarding leadership is founded in honest self-appraisal and personal insights into individual and group behavior.
The Diamond Series prepares your leaders to fulfill company goals with more success and less stress by demystifying the power of intra-departmental and team dynamics.
Your leaders will learn to: - Eliminate ineffective habits in personal behaviors and perceptions
- Identify and embody strong leadership vision and purpose
- Understand political power dynamics in and between teams
- Create high-performing teams who are committed to innovative solutions, are profit savvy, and comfortable with change
- Design a strategic leadership plan ready for immediate implementation
The Diamond Series includes: (click each stage for details)Implementation Options - This 24 hour series is perfect for your yearly leadership retreat. The power of momentum can significantly maximize learning when your leaders are continuously focused on their growth.
- Implementation over the course of a month may fit your
schedule better. Whether full or half day sessions, this spaced roll-out can allow for application during learning.
Contact me to discuss your options | back to top | Customized Programs
If you have unique circumstances that require a greater degree of customization, I'm happy to design a program or special event that meets your specific needs. Call to discuss what you're trying to accomplish and I'll help you create a dynamite solution. | back to top | Karen's Professional CertificationsIn addition to the personally authored programs listed here, I am also certified to train your staff in the following popular programs:
- FranklinCovey (Awarded 2000 Facilitator of the Year by Stephen Covey)
- The Seven Habits of Highly Effective People (personal and interpersonal effectiveness) 3 day version and 1 day version
- Focus: Achieving Your Highest Priorities
- Focus for Outlook users
- Leadership Foundations: a Workshop for Emerging Leaders
- Ken Blanchard Company
- Situational Leadership (matching leadership style and learner needs)
- Achieve Global (formerly Zenger-Miller)
- Master certified to train all Achieve Global programs; (leadership, team, problem solving, etc.) I am also qualified to train and certify your trainers
-
Richard Chang & Assoc.
- Step by Step Problem Solving
| back to top | | | Customers Talk | Your workshop helped us realize stronger employee involvement and sense of ownership in
the future of the company. With greater commitment we're creating an environment of shared vision and diverse innovation.
Thank you!" Jill Smith
CEO Earthgoods
Spokane, WA
"It's amazing. When my employees saw how their decisions made our bottom line rise or fall, they started watching expenses like they were coming out of their own pockets. We've been able to cut office operational costs by 27%
within the two months following
your workshop. Sheila Wong
Office Mgr. AfterSpace
Costa Mesa, CA | Free Articles
Treat Them Like Partners
and They'll Act Like Owners
I've prided myself in being a model employee – innovative, results-driven, accountable, resource-responsible. Yet, while as an employee and then as an external consultant to other organizations, I've been shocked at the waste most companies accept as business-as-usual. Yours free,
click here to download.
No One Ever
Washes A Rental Car
As a business owner or manager, what would you give to have employees who treated the business like it was truly their own. Like every decision impacted their future and every expense came directly out of their pockets? Imagine the commitment, accountability, and passion you would get! It's not impossible and this report will show you how to involve your employees in the business to encourage "owner's mind." Yours free,
click here to download.
No One Ever
Washes a Rental Car:
Follow-up Guide
This free report expands on No One Ever Washes a Rental Car by providing you with very specific steps to achieve a committed, accountable and innovative staff. Perfect for strategizing with your leadership team. Your's free,
click here to download.
Interview Questions
You'd Better Ask!
Interviewing is hard work. It can be easy to determine someone's skills, but it's much harder to find out how a job candidate thinks. Will they be industrious? Make good decision? Get along with others? This interviewing guide provides dozens of specific questions you can ask to more clearly uncover how the candidate will perform. An invaluable tool for every hiring manager. Yours free,
click here to download.
Successfully Overcoming Resistance to Change
Dealing effectively with change and gaining support for change is a key business competence today. This guide will help you analyze why people resist change and how you can successfully gain or regain their support. Yours free,
click here to download.
Not Business As Usual
Have you noticed? Business is changing. Whether due to global competition or employee expectations or technology advances, life at work just isn't the same any more. Yet, with all the right reasons to advance many companies are stuck in an old paradigm of employee management. And it's strangling the life-force out of the workforce. Here are some tips on how to receive an exponentially greater level of effort and ownership from your employees. Things you can do today. Things you already know how to do. After all, business is people. Yours free,
click here to download.
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Opportunity is missed by most people because it is dressed in overalls and looks like 
